Terms & Conditions
The agreement that governs your use of the Taylor Made Law platform, websites, and services — for clients and attorneys alike.
Effective date: June 1, 2026 · Last updated: June 30, 2026
Acceptance of these Terms
Welcome to Taylor Made Law. Please read these Terms carefully — they form a binding agreement between you and us.
These Terms & Conditions (the “Terms”) govern your access to and use of the websites at taylormadelaw.com and app.taylormadelaw.com, the Taylor Made Law application, and all related features and services (together, the “Platform”), operated by Taylor Made Law LLC (“Taylor Made Law,” “TML,” “we,” “us,” or “our”).
By creating an account, accessing, or using the Platform, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Platform. If you are using the Platform on behalf of a law firm or other organization, you represent that you are authorized to bind that organization to these Terms.
Attorneys and law firm members are also subject to the separate Service Agreement. Where the Service Agreement conflicts with these Terms on a member-specific matter, the Service Agreement controls.
Definitions
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- “Client” or “User” means an individual who uses the Platform to seek information about, or to be connected with, an attorney.
- “Attorney” or “Member” means a licensed attorney or law firm that has been approved to participate in the network.
- “Content” means any text, information, files, images, messages, or other materials submitted to or made available through the Platform.
- “Network” means the curated community of vetted attorneys and the collaboration features made available to them.
- “Submission” means information a Client provides through intake forms such as “Find a Lawyer.”
About the platform
Taylor Made Law is a curated legal network — not a directory. The Platform helps connect individuals seeking legal help with vetted attorneys, and provides attorneys with referral management, a case marketplace, private collaboration groups (“Circles”), messaging, and access to a vetted business-services directory.
The Platform is an information and connection service. We do not select, endorse, supervise, employ, or control the attorneys in the Network beyond the vetting steps described in our materials, and we are not responsible for the services any attorney provides.
Not a law firm; no legal advice
Important. Taylor Made Law is not a law firm, does not practice law, and does not provide legal advice, legal opinions, or legal representation. Using the Platform does not create an attorney–client relationship between you and Taylor Made Law.
Any attorney–client relationship is formed solely between a Client and an attorney, and only if and when that attorney agrees to provide services and (where required) a written engagement is signed. Information available on the Platform is general in nature and is not a substitute for advice from a qualified attorney licensed in your jurisdiction.
Communications you send through the Platform before an attorney agrees to represent you may not be protected by the attorney–client privilege. Do not send time-sensitive or confidential information assuming representation has begun, and do not rely on the Platform to meet any legal deadline or statute of limitations.
Eligibility & accounts
You must be at least 18 years old and able to form a binding contract to use the Platform. You agree to provide accurate, current, and complete information and to keep it updated.
Terms for clients
You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly at support@taylormadelaw.com of any unauthorized use. We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a risk to the Platform or its users.
When you submit a request through “Find a Lawyer” or a similar feature, you authorize us to use and route your Submission to one or more attorneys in the Network, and to our intake and customer-relationship systems, for the purpose of evaluating and responding to your request.
Connection through the Platform is not a guarantee that any attorney will accept your matter, take your case, or achieve any particular result. You are free to retain, decline, or change attorneys at any time. You are solely responsible for evaluating any attorney before engaging them and for the terms of any engagement you enter.
We do not charge Clients to submit a request or to be matched, unless a fee is clearly disclosed to you before you incur it.
Terms for attorneys
Attorneys must be licensed and in good standing in at least one U.S. jurisdiction, complete the onboarding and bar-verification process, and be approved by an administrator before participating. Attorney participation is also governed by the Service Agreement, which addresses membership, subscription fees, professional-conduct obligations, the case marketplace, and referral handling.
Attorneys remain solely responsible for their own compliance with all applicable laws and rules of professional conduct, including rules governing advertising, solicitation, fee arrangements, referral fees, conflicts of interest, and the unauthorized practice of law. Nothing on the Platform overrides those obligations.
Referrals & matching
The Platform facilitates connections and referrals between Clients and attorneys. Matching is based on factors such as practice area, location, and availability, and may be assisted by automated tools. We do not warrant that any match is optimal, and we do not rank attorneys by quality except as expressly stated.
Any referral fees, fee-sharing, or compensation arrangements involving attorneys must comply with the applicable rules of professional conduct in the relevant jurisdiction. We do not direct or control the professional judgment of any attorney.
Acceptable use
You agree not to:
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- Use the Platform for any unlawful, deceptive, fraudulent, or harmful purpose;
- Misrepresent your identity, credentials, bar status, or affiliation;
- Upload malicious code or attempt to gain unauthorized access to the Platform or other users’ accounts or data;
- Scrape, harvest, or collect information about other users, or use the Platform to send unsolicited communications;
- Interfere with the operation, security, or integrity of the Platform;
- Reproduce, resell, or commercially exploit the Platform or its Content except as expressly permitted.
Fees & payment
Certain features — including attorney membership — require payment of fees, which are described at the point of purchase and in the Service Agreement. Fees are processed by our third-party payment processor, Stipe. By providing payment information, you authorize us and our processor to charge the applicable fees.
Except as expressly stated or required by law, fees are non-refundable. We may change fees on a going-forward basis with reasonable notice.
Intellectual property
The Platform, including its design, software, text, graphics, logos, the “Taylor Made Law” name, and related marks, is owned by us or our licensors and is protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Platform for its intended purpose, subject to these Terms.
You retain ownership of Content you submit, but you grant us a worldwide, royalty-free license to host, store, display, and use that Content as needed to operate and improve the Platform and to provide the services you request.
Third-party services
The Platform may integrate with or link to third-party services (such as payment processors, CRM and intake tools, messaging providers, and vendors listed in the Business Services Directory). We do not control and are not responsible for third-party services, and their use is governed by their own terms and policies. Listings in the directory are not endorsements.
Privacy
Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the practices described there.
Disclaimers
THE PLATFORM AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Platform will be uninterrupted, secure, or error-free, that defects will be corrected, or that any connection or referral will result in engagement, representation, or any particular outcome. We make no representation regarding the qualifications, competence, or conduct of any attorney beyond the vetting steps we describe.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAYLOR MADE LAW AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR THE QUALITY OR OUTCOME OF ANY LEGAL SERVICES, ARISING FROM OR RELATING TO YOUR USE OF THE PLATFORM.
OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) $99. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless Taylor Made Law and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Platform, your Content, your violation of these Terms, or — for attorneys — your provision of legal services or violation of any professional-conduct rule.
Termination
You may stop using the Platform and close your account at any time. We may suspend or terminate your access at any time, with or without notice, if you violate these Terms or if we discontinue the Platform. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.
Dispute resolution & governing law
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules.
Please review carefully. The following provisions affect how disputes are resolved and may limit your right to go to court or participate in a class action. Confirm enforceability with counsel for each relevant jurisdiction before publishing.
Any dispute arising out of or relating to these Terms or the Platform will be resolved by binding arbitration administered bythe American Bar Association under its applicable rules, seated in Dallas County, Texas, except that either party may bring an individual claim in small-claims court. To the extent permitted by law, disputes will be resolved on an individual basis, and you waive any right to participate in a class or representative action.
Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, provide notice through the Platform or by email. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.
General provisions
These Terms, together with the Privacy Policy and (for attorneys) the Service Agreement, are the entire agreement between you and us regarding the Platform. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Headings are for convenience only.
Contact us
Questions about these Terms? Reach us at:
Taylor Made Law, LLC
Email: support@taylormadelaw.com
